| Name | Type | Description | Notes |
|---|---|---|---|
| id | String | Message ID. It can be used for further manipulations with the message. | [optional] |
| type | TypeEnum | `"agent"` for agents’ messages, `"visitor"` for visitors’ messages. | [optional] |
| text | String | Message text or name of the attached file | [optional] |
| subject | String | The subject line of the email message (only for messages sent to email threads). | [optional] |
| visitorId | String | visitor’s ID | [optional] |
| agentId | String | ID of the agent on whose behalf the message was sent (only in messages sent by an agent). | [optional] |
| agentName | String | Agent’s name as displayed to the visitor. Only in the messages sent by an agent. | [optional] |
| createdAt | Long | Timestamp in milliseconds. | [optional] |
| isPushed | Boolean | `true` for pushed messages | [optional] |
| isTrigger | Boolean | `true` for automatic messages from “Targeted chats & triggers” and API (https://developers.brevo.com/docs/javascript-api-reference#sendautomessage) | [optional] |
| isMissed | Boolean | `true` for missed and offline messages. | [optional] |
| isMissedByVisitor | Boolean | `true` for unread agent’s messages in finished chats. | [optional] |
| agentUserpic | String | Only set if the agent has uploaded a profile picture. | [optional] |
| receivedFrom | String | In two-way integrations, messages sent via REST API can be marked with receivedFrom property and then filtered out when received in a webhook to avoid infinite loop. | [optional] |
| file | ConversationsMessageFile | [optional] | |
| from | ConversationsMessageFrom | [optional] | |
| to | List<ConversationsMessageTo> | An array containing details of the recipients (applicable only to messages in email threads). | [optional] |
| replyTo | ConversationsMessageReplyTo | [optional] | |
| cc | List<ConversationsMessageTo> | An array containing details of the carbon copy (CC) recipients (applicable only to messages in email threads). | [optional] |
| bcc | List<ConversationsMessageTo> | An array containing details of the blind carbon copy (BCC) recipients (applicable only to messages in email threads). | [optional] |
| sourceMessageId | String | The ID of the message assigned by the integration source. | [optional] |
| forwardedToSourceStatus | ConversationsMessageForwardedToSourceStatus | [optional] | |
| integrations | Object | Integration details. | [optional] |
| isBot | Boolean | `true` for automated messages generated by an AI bot. | [optional] |
| attachments | List<ConversationsMessageAttachments> | An array of file attachments. | [optional] |
| Name | Value |
|---|---|
| AGENT | "agent" |
| VISITOR | "visitor" |