IOException WEB-INF/template/ldif/sfha/cts-add-multivalue.ldif

[vharseko]

Discussed in #961

^{Originally posted by jibran-ircc March 2, 2026}
Hi there, I am upgrading our OpenAM installation from version 13.5 to 15.2.2 and running into the error below after the data store upgrade step. We are performing an in-place upgrade where the old WAR file is replaced with version 15.2.2 OpenAM war file, OpenAM detects the old version and performed the upgrade of DataStore. However, getting the error below in the post step so need help if anyone has run into this error:

`Thread[main,5,main]: TransactionId[b21c18ba-abaf-4bcf-898d-039f0289366f-0]
ERROR: An error occurred while processing /WEB-INF/template/ldif/sfha/cts-add-multivalue.ldif
org.forgerock.opendj.ldap.LdapException: Other: An error occurred while attempting to write the updated schema: IOException(The system cannot find the path specified)
at org.forgerock.opendj.ldap.LdapException.newLdapException(LdapException.java:178)
at org.forgerock.opendj.ldap.spi.ResultLdapPromiseImpl.setResultOrError(ResultLdapPromiseImpl.java:132)
at org.forgerock.opendj.grizzly.LDAPClientFilter$ClientResponseHandler.modifyResult(LDAPClientFilter.java:283)
at org.forgerock.opendj.io.LDAPReader.readModifyResult(LDAPReader.java:520)
at org.forgerock.opendj.io.LDAPReader.readProtocolOp(LDAPReader.java:555)
at org.forgerock.opendj.io.LDAPReader.readMessage(LDAPReader.java:122)
at org.forgerock.opendj.grizzly.LDAPClientFilter.handleRead(LDAPClientFilter.java:438)
at org.glassfish.grizzly.filterchain.ExecutorResolver$9.execute(ExecutorResolver.java:119)
at org.glassfish.grizzly.filterchain.DefaultFilterChain.executeFilter(DefaultFilterChain.java:284)
at org.glassfish.grizzly.filterchain.DefaultFilterChain.executeChainPart(DefaultFilterChain.java:201)
at org.glassfish.grizzly.filterchain.DefaultFilterChain.execute(DefaultFilterChain.java:133)
at org.glassfish.grizzly.filterchain.DefaultFilterChain.process(DefaultFilterChain.java:112)
at org.glassfish.grizzly.ProcessorExecutor.execute(ProcessorExecutor.java:77)
at org.glassfish.grizzly.nio.transport.TCPNIOTransport.fireIOEvent(TCPNIOTransport.java:539)
at org.glassfish.grizzly.strategies.AbstractIOStrategy.fireIOEvent(AbstractIOStrategy.java:112)
at org.glassfish.grizzly.strategies.WorkerThreadIOStrategy.run0(WorkerThreadIOStrategy.java:117)
at org.glassfish.grizzly.strategies.WorkerThreadIOStrategy.access$100(WorkerThreadIOStrategy.java:56)
at org.glassfish.grizzly.strategies.WorkerThreadIOStrategy$WorkerThreadRunnable.run(WorkerThreadIOStrategy.java:137)
at org.glassfish.grizzly.threadpool.AbstractThreadPool$Worker.doWork(AbstractThreadPool.java:593)
at org.glassfish.grizzly.threadpool.AbstractThreadPool$Worker.run(AbstractThreadPool.java:573)
at java.lang.Thread.run(Thread.java:750)

amSetupServlet:02/27/2026 09:19:34:869 PM UTC: Thread[main,5,main]: TransactionId[b21c18ba-abaf-4bcf-898d-039f0289366f-0]
ERROR: AMSetupServlet.checkConfigProperties
java.lang.IllegalStateException: An error occurred while upgrading directory content
at com.sun.identity.setup.BootstrapData.initSMS(BootstrapData.java:280)
at com.sun.identity.setup.Bootstrap.getConfiguration(Bootstrap.java:179)
at com.sun.identity.setup.Bootstrap.bootstrap(Bootstrap.java:162)
at com.sun.identity.setup.Bootstrap.load(Bootstrap.java:146)
at com.sun.identity.setup.AMSetupServlet.checkConfigProperties(AMSetupServlet.java:315)
at com.sun.identity.setup.AMSetupServlet.init(AMSetupServlet.java:207)
at org.apache.catalina.core.StandardWrapper.initServlet(StandardWrapper.java:1164)
at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:1117)
at org.apache.catalina.core.StandardWrapper.load(StandardWrapper.java:1010)
at org.apache.catalina.core.StandardContext.loadOnStartup(StandardContext.java:4957)
at org.apache.catalina.core.StandardContext.startInternal(StandardContext.java:5264)
at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:183)
at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:726)
at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:698)
at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:696)
at org.apache.catalina.startup.HostConfig.deployWAR(HostConfig.java:1024)
at org.apache.catalina.startup.HostConfig$DeployWar.run(HostConfig.java:1911)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at org.apache.tomcat.util.threads.InlineExecutorService.execute(InlineExecutorService.java:75)
at java.util.concurrent.AbstractExecutorService.submit(AbstractExecutorService.java:112)
at org.apache.catalina.startup.HostConfig.deployWARs(HostConfig.java:825)
at org.apache.catalina.startup.HostConfig.deployApps(HostConfig.java:475)
at org.apache.catalina.startup.HostConfig.start(HostConfig.java:1618)
at org.apache.catalina.startup.HostConfig.lifecycleEvent(HostConfig.java:319)
at org.apache.catalina.util.LifecycleBase.fireLifecycleEvent(LifecycleBase.java:123)
at org.apache.catalina.util.LifecycleBase.setStateInternal(LifecycleBase.java:423)
at org.apache.catalina.util.LifecycleBase.setState(LifecycleBase.java:366)
at org.apache.catalina.core.ContainerBase.startInternal(ContainerBase.java:946)
at org.apache.catalina.core.StandardHost.startInternal(StandardHost.java:835)
at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:183)
at org.apache.catalina.core.ContainerBase$StartChild.call(ContainerBase.java:1396)
at org.apache.catalina.core.ContainerBase$StartChild.call(ContainerBase.java:1386)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at org.apache.tomcat.util.threads.InlineExecutorService.execute(InlineExecutorService.java:75)
at java.util.concurrent.AbstractExecutorService.submit(AbstractExecutorService.java:134)
at org.apache.catalina.core.ContainerBase.startInternal(ContainerBase.java:919)
at org.apache.catalina.core.StandardEngine.startInternal(StandardEngine.java:263)
at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:183)
at org.apache.catalina.core.StandardService.startInternal(StandardService.java:432)
at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:183)
at org.apache.catalina.core.StandardServer.startInternal(StandardServer.java:927)
at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:183)
at org.apache.catalina.startup.Catalina.start(Catalina.java:772)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at org.apache.catalina.startup.Bootstrap.start(Bootstrap.java:345)
at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:476)
Caused by: org.forgerock.openam.upgrade.UpgradeException: Other: An error occurred while attempting to write the updated schema: IOException(The system cannot find the path specified)
at org.forgerock.openam.upgrade.DirectoryContentUpgrader.processLDIF(DirectoryContentUpgrader.java:265)
at org.forgerock.openam.upgrade.DirectoryContentUpgrader.upgrade(DirectoryContentUpgrader.java:290)
at com.sun.identity.setup.BootstrapData.initSMS(BootstrapData.java:278)
... 49 more
Caused by: org.forgerock.opendj.ldap.LdapException: Other: An error occurred while attempting to write the updated schema: IOException(The system cannot find the path specified)
at org.forgerock.opendj.ldap.LdapException.newLdapException(LdapException.java:178)`

[maximthomas]

Hi @jibran-ircc,
Please provide an output of the following command

ls -lah  <path to your extracted OpenAM 15.2.2 war file>/WEB-INF/template/ldif/sfha/

[jibran-ircc]

UNCLASSIFIED - NON CLASSIFIÉ Thanks for your reply Maxim, the output is as follows:

dir D:\apache-tomcat-openam\webapps\openam\WEB-INF\template\ldif\sfha

Directory of D:\apache-tomcat-openam\webapps\openam\WEB-INF\template\ldif\sfha 03/02/2026 03:08 PM <DIR> . 03/02/2026 03:08 PM <DIR> .. 09/05/2025 03:28 PM 3,548 99-cts-add-schema-backport.ldif 09/05/2025 03:28 PM 1,396 cts-add-multivalue-indices.ldif 09/05/2025 03:28 PM 2,432 cts-add-multivalue.ldif 09/05/2025 03:28 PM 8,705 cts-add-schema.ldif 09/05/2025 03:28 PM 1,216 cts-container.ldif 09/05/2025 03:28 PM 3,265 cts-delete-schema.ldif 09/05/2025 03:28 PM 6,831 cts-indices.ldif 09/05/2025 03:28 PM 1,549 cts-remove-unused-indices.ldif 09/05/2025 03:28 PM 1,011 cts-update-date01-index.ldif 9 File(s) 29,953 bytes 2 Dir(s) 0 bytes free From: Maxim Thomas ***@***.***> Sent: March 3, 2026 1:32 AM To: OpenIdentityPlatform/OpenAM ***@***.***> Cc: Shaukat, Jibran (IRCC/IRCC) ***@***.***>; Mention ***@***.***> Subject: Re: [OpenIdentityPlatform/OpenAM] IOException WEB-INF/template/ldif/sfha/cts-add-multivalue.ldif (Issue #962) You don't often get email from ***@***.******@***.***>. Learn why this is important<https://aka.ms/LearnAboutSenderIdentification> CAUTION: This email originated from outside the Government of Canada. Do not click on links or open attachments unless you recognize the sender and know the content is safe. ATTENTION: Ce courriel provient de l'extérieur du gouvernement du Canada. Ne cliquez pas sur les liens et n'ouvrez pas les pièces jointes sauf si vous reconnaissez l'expéditeur et sachez que le contenu est sûr. [https://avatars.githubusercontent.com/u/7863782?s=20&v=4]maximthomas left a comment (OpenIdentityPlatform/OpenAM#962)<#962 (comment)> Hi @jibran-ircc<https://github.com/jibran-ircc>, Please provide an output of the following command ls -lah <path to your extracted OpenAM 15.2.2 war file>/WEB-INF/template/ldif/sfha/ — Reply to this email directly, view it on GitHub<#962 (comment)>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/BW5SV7TPNFXWGJUZN2IKRYD4OZ35LAVCNFSM6AAAAACWEKNIVKVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZTSOBYHE2TSMBQGY>. You are receiving this because you were mentioned.Message ID: ***@***.******@***.***>>

[maximthomas]

Hi @jibran-ircc,
Could you please enable debug logging for OpenAM (How to make OpenAM log more verbose), retry the upgrade process, and attach the OpenAM and OpenDJ logs to this issue?

[jibran-ircc]

Hi @maximthomas , please see below. I am unable to upload any files to this ticket.

`04-Mar-2026 15:44:32.423 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Server version name: Apache Tomcat/9.0.62
04-Mar-2026 15:44:32.423 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Server built: Mar 31 2022 14:34:15 UTC
04-Mar-2026 15:44:32.423 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Server version number: 9.0.62.0
04-Mar-2026 15:44:32.423 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log OS Name: Windows Server 2016
04-Mar-2026 15:44:32.423 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log OS Version: 10.0
04-Mar-2026 15:44:32.423 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Architecture: amd64
04-Mar-2026 15:44:32.423 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Java Home: D:\Java\openjdk-1.8.0.432\jre
04-Mar-2026 15:44:32.423 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log JVM Version: 1.8.0_432-b06
04-Mar-2026 15:44:32.423 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log JVM Vendor: Red Hat, Inc.
04-Mar-2026 15:44:32.423 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log CATALINA_BASE: D:\apache-tomcat-openam
04-Mar-2026 15:44:32.423 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log CATALINA_HOME: D:\apache-tomcat-openam
04-Mar-2026 15:44:32.423 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Dcatalina.home=D:\apache-tomcat-openam
04-Mar-2026 15:44:32.423 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Dcatalina.base=D:\apache-tomcat-openam
04-Mar-2026 15:44:32.423 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -D=D:\apache-tomcat-openam\endorsed
04-Mar-2026 15:44:32.423 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Djava.io.tmpdir=D:\apache-tomcat-openam\temp
04-Mar-2026 15:44:32.423 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager
04-Mar-2026 15:44:32.423 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Djava.util.logging.config.file=D:\apache-tomcat-openam\conf\logging.properties
04-Mar-2026 15:44:32.423 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Dfile.encoding=UTF8
04-Mar-2026 15:44:32.438 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Dcom.sun.management.jmxremote.port=3000
04-Mar-2026 15:44:32.438 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Dcom.sun.management.jmxremote.authenticate=false
04-Mar-2026 15:44:32.438 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Dcom.sun.management.jmxremote.ssl=false
04-Mar-2026 15:44:32.438 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Dcom.sun.management.jmxremote=true
04-Mar-2026 15:44:32.438 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Dsun.net.client.defaultReadTimeout=60000
04-Mar-2026 15:44:32.438 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Dsun.net.client.defaultConnectTimeout=30000
04-Mar-2026 15:44:32.438 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -XX:+UseConcMarkSweepGC
04-Mar-2026 15:44:32.438 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -XX:+CMSClassUnloadingEnabled
04-Mar-2026 15:44:32.438 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -XX:MetaspaceSize=256m
04-Mar-2026 15:44:32.438 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -XX:MaxMetaspaceSize=256m
04-Mar-2026 15:44:32.438 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Dserver
04-Mar-2026 15:44:32.438 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Dcom.iplanet.services.debug.level=message
04-Mar-2026 15:44:32.438 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: exit
04-Mar-2026 15:44:32.438 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: abort
04-Mar-2026 15:44:32.438 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Xms4096m
04-Mar-2026 15:44:32.438 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Xmx6144m
04-Mar-2026 15:44:32.438 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Xss1024k
04-Mar-2026 15:44:32.454 INFO [main] org.apache.catalina.core.AprLifecycleListener.lifecycleEvent Loaded Apache Tomcat Native library [1.2.32] using APR version [1.7.0].
04-Mar-2026 15:44:32.454 INFO [main] org.apache.catalina.core.AprLifecycleListener.lifecycleEvent APR capabilities: IPv6 [true], sendfile [true], accept filters [false], random [true], UDS [true].
04-Mar-2026 15:44:32.485 INFO [main] org.apache.catalina.core.AprLifecycleListener.lifecycleEvent APR/OpenSSL configuration: useAprConnector [false], useOpenSSL [true]
04-Mar-2026 15:44:32.485 INFO [main] org.apache.catalina.core.AprLifecycleListener.initializeSSL OpenSSL successfully initialized [OpenSSL 1.1.1n 15 Mar 2022]
04-Mar-2026 15:44:32.766 INFO [main] org.apache.coyote.AbstractProtocol.init Initializing ProtocolHandler ["http-nio-8000"]
04-Mar-2026 15:44:32.829 INFO [main] org.apache.catalina.startup.Catalina.load Server initialization in [653] milliseconds
04-Mar-2026 15:44:32.860 INFO [main] org.apache.catalina.core.StandardService.startInternal Starting service [Catalina]
04-Mar-2026 15:44:32.860 INFO [main] org.apache.catalina.core.StandardEngine.startInternal Starting Servlet engine: [Apache Tomcat/9.0.62]
04-Mar-2026 15:44:32.938 INFO [main] org.apache.catalina.startup.HostConfig.deployWAR Deploying web application archive [D:\apache-tomcat-openam\webapps\jamagent.war]
04-Mar-2026 15:44:33.272 INFO [main] org.apache.jasper.servlet.TldScanner.scanJars At least one JAR was scanned for TLDs yet contained no TLDs. Enable debug logging for this logger for a complete list of JARs that were scanned but no TLDs were found in them. Skipping unneeded JARs during scanning can improve startup time and JSP compilation time.
<03-04-2026 15:44:33.319> <JVMDAgent|tid-1|jamagent> <Log level mappings: 0=OFF 1=SEVERE/ERROR; 2=WARNING; 3=INFO; 4=FINE/DEBUG; 5=FINER 6=ALL/Trace>
<03-04-2026 15:44:33.319> <JVMDAgent|tid-1|jaminit>
<03-04-2026 15:44:33.319> <JVMDAgent|tid-1|Agent>
<03-04-2026 15:44:33.350> <JVMDAgent|tid-1|Agent> <Agent Version: 13.5.0.0.0-7796 Branch: 13.5.0.0.0fmw>
<03-04-2026 15:44:33.350> <JVMDAgent|tid-1|Args> <mgrHost: ircc-oem.apps.ci.gc.ca>
<03-04-2026 15:44:33.350> <JVMDAgent|tid-1|Args> <mgrPort: 7021>
<03-04-2026 15:44:33.350> <JVMDAgent|tid-1|Args> <logLevel: 3>
<03-04-2026 15:44:33.350> <JVMDAgent|tid-1|Args> <optLevel: 2>
<03-04-2026 15:44:33.350> <JVMDAgent|tid-1|Args> <secureCommn: true>
<03-04-2026 15:44:33.350> <JVMDAgent|tid-1|Args> <logFile: stdout>
<03-04-2026 15:44:33.350> <JVMDAgent|tid-1|Args> <enableDMSPhaseEvent: 1>
<03-04-2026 15:44:33.350> <JVMDAgent|tid-1|Args> <jamEnableMonitoring: true>
<03-04-2026 15:44:33.350> <JVMDAgent|tid-1|JVMAttr> <JVM Version: 1.8.0_432>
<03-04-2026 15:44:33.350> <JVMDAgent|tid-1|JVMAttr> <JVM Vendor: Red Hat, Inc.>
<03-04-2026 15:44:33.350> <JVMDAgent|tid-1|JVMAttr> <JVM Arguments: -Dcatalina.home=D:\apache-tomcat-openam -Dcatalina.base=D:\apache-tomcat-openam -D=D:\apache-tomcat-openam\endorsed -Djava.io.tmpdir=D:\apache-tomcat-openam\temp -Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager -Djava.util.logging.config.file=D:\apache-tomcat-openam\conf\logging.properties -Dfile.encoding=UTF8 -Dcom.sun.management.jmxremote.port=3000 -Dcom.sun.management.jmxremote.authenticate=false -Dcom.sun.management.jmxremote.ssl=false -Dcom.sun.management.jmxremote=true -Dsun.net.client.defaultReadTimeout=60000 -Dsun.net.client.defaultConnectTimeout=30000 -XX:+UseConcMarkSweepGC -XX:+CMSClassUnloadingEnabled -XX:MetaspaceSize=256m -XX:MaxMetaspaceSize=256m -Dserver -Dcom.iplanet.services.debug.level=message exit abort -Xms4096m -Xmx6144m -Xss1024k>
<03-04-2026 15:44:33.350> <JVMDAgent|tid-1|OSAttr> <OS name: Windows Server 2016-10.0>
<03-04-2026 15:44:33.397> <JVMDAgent|tid-1|AgentAttr>
<03-04-2026 15:44:33.397> <JVMDAgent|tid-1|Args> <Setting lockInfoLevel to 1>
<03-04-2026 15:44:33.397> <JVMDAgent|tid-1|AgentAttr> <Library location: win/amd64/libjamagent.dll, win/amd64/libjamcapability.dll>
<03-04-2026 15:44:33.397> <JVMDAgent|tid-1|AgentAttr> <instr tmpstr is D:/ESERVICES/Apps/Tomcat/apache-tomcat-openam/webapps/jamagent/WEB-INF/classes/jamagent/Agent.class>
<03-04-2026 15:44:33.397> <JVMDAgent|tid-1|AgentAttr> <instr is 71>
<03-04-2026 15:44:33.397> <JVMDAgent|tid-1|AgentAttr> <loadNative() Unable to write to [D:\apache-tomcat-openam\temp\libjamagent.dll.1] D:\apache-tomcat-openam\temp\libjamagent.dll.1 (The system cannot find the path specified)>
<03-04-2026 15:44:33.397> <JVMDAgent|tid-1|AgentAttr> <>>java.library.path: D:\apache-tomcat-openam\bin;C:\Windows\Sun\Java\bin;C:\Windows\system32;C:\Windows;D:\Java\openjdk-1.8.0.432\jre\bin;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0;C:\Program Files\AzureConnectedMachineAgent;C:\Windows\System32;C:\Users\admin.jibran.shauket\AppData\Local\Microsoft\WindowsApps;.>
<03-04-2026 15:44:33.397> <JVMDAgent|tid-1|AgentAttr>
java.lang.UnsatisfiedLinkError: no libjamagent in java.library.path
at java.lang.ClassLoader.loadLibrary(ClassLoader.java:1860)
at java.lang.Runtime.loadLibrary0(Runtime.java:843)
at java.lang.System.loadLibrary(System.java:1136)
at jamagent.AgentAttr.loadNativeDefault(AgentAttr.java:542)
at jamagent.AgentAttr.loadNativeAndCert(AgentAttr.java:337)
at jamagent.Agent.(Agent.java:161)
at jamagent.jaminit.init(jaminit.java:93)
at org.apache.catalina.core.StandardWrapper.initServlet(StandardWrapper.java:1164)
at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:1117)
at org.apache.catalina.core.StandardWrapper.load(StandardWrapper.java:1010)
at org.apache.catalina.core.StandardContext.loadOnStartup(StandardContext.java:4957)
at org.apache.catalina.core.StandardContext.startInternal(StandardContext.java:5264)
at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:183)
at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:726)
at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:698)
at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:696)
at org.apache.catalina.startup.HostConfig.deployWAR(HostConfig.java:1024)
at org.apache.catalina.startup.HostConfig$DeployWar.run(HostConfig.java:1911)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at org.apache.tomcat.util.threads.InlineExecutorService.execute(InlineExecutorService.java:75)
at java.util.concurrent.AbstractExecutorService.submit(AbstractExecutorService.java:112)
at org.apache.catalina.startup.HostConfig.deployWARs(HostConfig.java:825)
at org.apache.catalina.startup.HostConfig.deployApps(HostConfig.java:475)
at org.apache.catalina.startup.HostConfig.start(HostConfig.java:1618)
at org.apache.catalina.startup.HostConfig.lifecycleEvent(HostConfig.java:319)
at org.apache.catalina.util.LifecycleBase.fireLifecycleEvent(LifecycleBase.java:123)
at org.apache.catalina.util.LifecycleBase.setStateInternal(LifecycleBase.java:423)
at org.apache.catalina.util.LifecycleBase.setState(LifecycleBase.java:366)
at org.apache.catalina.core.ContainerBase.startInternal(ContainerBase.java:946)
at org.apache.catalina.core.StandardHost.startInternal(StandardHost.java:835)
at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:183)
at org.apache.catalina.core.ContainerBase$StartChild.call(ContainerBase.java:1396)
at org.apache.catalina.core.ContainerBase$StartChild.call(ContainerBase.java:1386)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at org.apache.tomcat.util.threads.InlineExecutorService.execute(InlineExecutorService.java:75)
at java.util.concurrent.AbstractExecutorService.submit(AbstractExecutorService.java:134)
at org.apache.catalina.core.ContainerBase.startInternal(ContainerBase.java:919)
at org.apache.catalina.core.StandardEngine.startInternal(StandardEngine.java:263)
at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:183)
at org.apache.catalina.core.StandardService.startInternal(StandardService.java:432)
at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:183)
at org.apache.catalina.core.StandardServer.startInternal(StandardServer.java:927)
at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:183)
at org.apache.catalina.startup.Catalina.start(Catalina.java:772)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at org.apache.catalina.startup.Bootstrap.start(Bootstrap.java:345)
at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:476)
<03-04-2026 15:44:33.397> <JVMDAgent|tid-1|Agent>
04-Mar-2026 15:44:33.444 INFO [main] org.apache.catalina.startup.HostConfig.deployWAR Deployment of web application archive [D:\apache-tomcat-openam\webapps\jamagent.war] has finished in [490] ms
04-Mar-2026 15:44:33.460 INFO [main] org.apache.catalina.startup.HostConfig.deployDirectory Deploying web application directory [D:\apache-tomcat-openam\webapps\openam]
04-Mar-2026 15:44:51.262 INFO [main] org.apache.jasper.servlet.TldScanner.scanJars At least one JAR was scanned for TLDs yet contained no TLDs. Enable debug logging for this logger for a complete list of JARs that were scanned but no TLDs were found in them. Skipping unneeded JARs during scanning can improve startup time and JSP compilation time.
04-Mar-2026 15:44:53.775 INFO [main] com.sun.xml.ws.server.MonitorBase.createRoot Metro monitoring rootname successfully set to: com.sun.metro:pp=/,type=WSEndpoint,name=/auth-SecurityTokenService-ISecurityTokenService_Port
04-Mar-2026 15:44:55.134 INFO [main] com.sun.xml.ws.server.MonitorBase.createRoot Metro monitoring rootname successfully set to: com.sun.metro:pp=/,type=WSEndpoint,name=/auth-provider
04-Mar-2026 15:44:55.331 INFO [main] com.sun.xml.ws.server.MonitorBase.createRoot Metro monitoring rootname successfully set to: com.sun.metro:pp=/,type=WSEndpoint,name=/auth-SecurityTokenService-ISecurityTokenService_PortSoap11
04-Mar-2026 15:44:55.358 INFO [main] com.sun.xml.ws.transport.http.servlet.WSServletDelegate. WSSERVLET14: JAX-WS servlet initializing
amRadiusServer:03/04/2026 03:44:56:022 PM UTC: Thread[main,5,main]: TransactionId[2ee61fd8-e9d0-4d89-bfe3-2bb08c93a3bd-0]
Debug file can't be written : Failed to create debug directory Current Debug File : DebugFileImpl{debugDirectorynulldebugName='Radius', fileCreationTime=01/01/1970 12:00:00:000 AM UTC}
amRadiusServer:03/04/2026 03:44:56:022 PM UTC: Thread[main,5,main]: TransactionId[2ee61fd8-e9d0-4d89-bfe3-2bb08c93a3bd-0]
Entering RadiusServerEventRegistrar.RadiusServerEventRegistrar
amRadiusServer:03/04/2026 03:44:56:038 PM UTC: Thread[main,5,main]: TransactionId[2ee61fd8-e9d0-4d89-bfe3-2bb08c93a3bd-0]
RadiusServerEventRegistrar - Registering with EventBus hashCode; 562395124
amRadiusServer:03/04/2026 03:44:56:112 PM UTC: Thread[main,5,main]: TransactionId[2ee61fd8-e9d0-4d89-bfe3-2bb08c93a3bd-0]
Registered MBean with name 'OpenAM:type=RadiusServer'
amRadiusServer:03/04/2026 03:44:56:113 PM UTC: Thread[main,5,main]: TransactionId[2ee61fd8-e9d0-4d89-bfe3-2bb08c93a3bd-0]
Leaving RadiusServiceEntryRegistrar()
amSession:03/04/2026 03:44:56:592 PM UTC: Thread[main,5,main]: TransactionId[2ee61fd8-e9d0-4d89-bfe3-2bb08c93a3bd-0]
Session.isPollingEnabled is false
amSession:03/04/2026 03:44:56:593 PM UTC: Thread[main,5,main]: TransactionId[2ee61fd8-e9d0-4d89-bfe3-2bb08c93a3bd-0]
Session Cache cleanup is set to true
amRadiusServer:03/04/2026 03:44:57:005 PM UTC: Thread[main,5,main]: TransactionId[2ee61fd8-e9d0-4d89-bfe3-2bb08c93a3bd-0]
RadiusServerGuiceModule - Entering configure.
amRadiusServer:03/04/2026 03:44:57:005 PM UTC: Thread[main,5,main]: TransactionId[2ee61fd8-e9d0-4d89-bfe3-2bb08c93a3bd-0]
RadiusServerGuiceModule - Leaving configure.
org.forgerock.openam.scripting.StandardScriptEngineManager:03/04/2026 03:44:57:946 PM UTC: Thread[main,5,main]: TransactionId[2ee61fd8-e9d0-4d89-bfe3-2bb08c93a3bd-0]
Configuring sandbox: ScriptEngineConfiguration{scriptExecutionTimeout=0, threadPoolCoreSize=1, threadPoolMaxSize=1, threadPoolQueueSize=10, threadPoolIdleTimeoutSeconds=60, classWhiteList=[], classBlackList=[], securityManager=null}
org.forgerock.openam.scripting.StandardScriptEngineManager:03/04/2026 03:44:57:971 PM UTC: Thread[main,5,main]: TransactionId[2ee61fd8-e9d0-4d89-bfe3-2bb08c93a3bd-0]
Configuring sandbox: ScriptEngineConfiguration{scriptExecutionTimeout=0, threadPoolCoreSize=1, threadPoolMaxSize=1, threadPoolQueueSize=10, threadPoolIdleTimeoutSeconds=60, classWhiteList=[], classBlackList=[], securityManager=null}
org.forgerock.openam.scripting.StandardScriptEngineManager:03/04/2026 03:44:57:974 PM UTC: Thread[main,5,main]: TransactionId[2ee61fd8-e9d0-4d89-bfe3-2bb08c93a3bd-0]
Configuring sandbox: ScriptEngineConfiguration{scriptExecutionTimeout=0, threadPoolCoreSize=1, threadPoolMaxSize=1, threadPoolQueueSize=10, threadPoolIdleTimeoutSeconds=60, classWhiteList=[], classBlackList=[], securityManager=null}
org.forgerock.openam.scripting.StandardScriptEngineManager:03/04/2026 03:44:57:976 PM UTC: Thread[main,5,main]: TransactionId[2ee61fd8-e9d0-4d89-bfe3-2bb08c93a3bd-0]
Configuring sandbox: ScriptEngineConfiguration{scriptExecutionTimeout=0, threadPoolCoreSize=1, threadPoolMaxSize=1, threadPoolQueueSize=10, threadPoolIdleTimeoutSeconds=60, classWhiteList=[], classBlackList=[], securityManager=null}
org.forgerock.openam.scripting.StandardScriptEngineManager:03/04/2026 03:44:57:979 PM UTC: Thread[main,5,main]: TransactionId[2ee61fd8-e9d0-4d89-bfe3-2bb08c93a3bd-0]
Configuring sandbox: ScriptEngineConfiguration{scriptExecutionTimeout=0, threadPoolCoreSize=1, threadPoolMaxSize=1, threadPoolQueueSize=10, threadPoolIdleTimeoutSeconds=60, classWhiteList=[], classBlackList=[], securityManager=null}
org.forgerock.openam.scripting.StandardScriptEngineManager:03/04/2026 03:44:57:979 PM UTC: Thread[main,5,main]: TransactionId[2ee61fd8-e9d0-4d89-bfe3-2bb08c93a3bd-0]
Configuring sandbox: ScriptEngineConfiguration{scriptExecutionTimeout=0, threadPoolCoreSize=1, threadPoolMaxSize=1, threadPoolQueueSize=10, threadPoolIdleTimeoutSeconds=60, classWhiteList=[], classBlackList=[], securityManager=null}
amSDK:03/04/2026 03:44:58:632 PM UTC: Thread[main,5,main]: TransactionId[2ee61fd8-e9d0-4d89-bfe3-2bb08c93a3bd-0]
Constructing a new instance of SSOTokenManager
amSDK:03/04/2026 03:44:58:664 PM UTC: Thread[main,5,main]: TransactionId[2ee61fd8-e9d0-4d89-bfe3-2bb08c93a3bd-0]
Obtained Grappa SSO Provider
amSDK:03/04/2026 03:44:58:664 PM UTC: Thread[main,5,main]: TransactionId[2ee61fd8-e9d0-4d89-bfe3-2bb08c93a3bd-0]
Obtained DPRO SSO Provider
FAMClassLoader : found new Metro class in global classpath
04-Mar-2026 15:44:58.867 INFO [main] com.sun.xml.ws.transport.http.servlet.WSServletContextListener.contextInitialized WSSERVLET12: JAX-WS context listener initializing
04-Mar-2026 15:44:58.882 INFO [main] com.sun.xml.ws.transport.http.servlet.WSServletContextListener.contextInitialized WSSERVLET12: JAX-WS context listener initializing
Starting up OpenAM at Mar 4, 2026 3:44:58 PM
FAMClassLoader : found new Metro class in global classpath
amSetupServlet:03/04/2026 03:45:00:934 PM UTC: Thread[main,5,main]: TransactionId[2ee61fd8-e9d0-4d89-bfe3-2bb08c93a3bd-0]
ERROR: Upgrade required: upgrading from 3.0.0.185acee3ba68d8da1782007eebacb3701dc996d6 to 4.10.2.607103eb8e880c782d3a4f06e41159b05b990581
amSetupServlet:03/04/2026 03:45:00:934 PM UTC: Thread[main,5,main]: TransactionId[2ee61fd8-e9d0-4d89-bfe3-2bb08c93a3bd-0]
Created embedded OpenDJ upgrade directory: D:\OpenAM\upgrade
amSetupServlet:03/04/2026 03:45:00:934 PM UTC: Thread[main,5,main]: TransactionId[2ee61fd8-e9d0-4d89-bfe3-2bb08c93a3bd-0]
Created embedded OpenDJ upgrade directory: D:\OpenAM\backups
amSetupServlet:03/04/2026 03:45:49:402 PM UTC: Thread[main,5,main]: TransactionId[2ee61fd8-e9d0-4d89-bfe3-2bb08c93a3bd-0]
Unzipping /WEB-INF/template/opendj/opendj.zip...
amSetupServlet:03/04/2026 03:45:50:912 PM UTC: Thread[main,5,main]: TransactionId[2ee61fd8-e9d0-4d89-bfe3-2bb08c93a3bd-0]
done

OpenDJ Upgrade Utility

• OpenDJ will be upgraded from version
  3.0.0.185acee3ba68d8da1782007eebacb3701dc996d6 to
  4.10.2.607103eb8e880c782d3a4f06e41159b05b990581
• See 'D:\OpenAM\opends\logs\upgrade.log' for a detailed log of
  this operation

READ THIS SOFTWARE LICENSE AGREEMENT CAREFULLY. BY DOWNLOADING OR INSTALLING
THE FORGEROCK SOFTWARE, YOU, ON BEHALF OF YOURSELF AND YOUR COMPANY, AGREE TO
BE BOUND BY THIS SOFTWARE LICENSE AGREEMENT. IF YOU DO NOT AGREE TO THESE
TERMS, DO NOT DOWNLOAD OR INSTALL THE FORGEROCK SOFTWARE.

1. Software License.

1.1. Development Right to Use. If Company intends to or does use the ForgeRock
Software only for the purpose(s) of developing, testing, prototyping and
demonstrating its application software, then ForgeRock hereby grants Company a
nonexclusive, nontransferable, limited license to use the ForgeRock Software
only for those purposes, solely at Company's facilities and only in a
non-production environment. ForgeRock may audit Company's use of the ForgeRock
Software to confirm that a production license is not required upon reasonable
written notice to Company. If Company intends to use the ForgeRock Software in
a live environment, Company must purchase a production license and may only use
the ForgeRock Software licensed thereunder in accordance with the terms and
conditions of that subscription agreement.

1.2. Restrictions. Except as expressly set forth in this ForgeRock Software
License Agreement (the "Agreement"), Company shall not, directly or indirectly:
(a) sublicense, resell, rent, lease, distribute or otherwise transfer rights or
usage in the ForgeRock Software, including without limitation to Company
subsidiaries and affiliates; (b) remove or alter any copyright, trademark or
proprietary notices in the ForgeRock Software; or (c) use the ForgeRock
Software in any way that would subject the ForgeRock Software, in whole in or
in part, to a Copyleft License. As used herein, "Copyleft License" means a
software license that requires that information necessary for reproducing and
modifying such software must be made available publicly to recipients of
executable versions of such software (see, e.g., GNU General Public License and
http://www.gnu.org/copyleft/).

2. Proprietary Rights.

2.1. ForgeRock Intellectual Property. Title to and ownership of all copies of
the ForgeRock Software whether in machine-readable (source, object code or
other format) or printed form, and all related technical know-how and all
rights therein (including without limitation all intellectual property rights
applicable thereto), belong to ForgeRock and its licensors and shall remain the
exclusive property thereof. ForgeRock's name, logo, trade names and trademarks
are owned exclusively by ForgeRock and no right is granted to Company to use
any of the foregoing except as expressly permitted herein. All rights not
expressly granted to Company are reserved by ForgeRock and its licensors.

2.2. Suggestions. Company hereby grants to ForgeRock a royalty-free, worldwide,
transferable, sublicensable and irrevocable right and license to use, copy,
modify and distribute, including by incorporating into any product or service
owned by ForgeRock, any suggestions, enhancements, recommendations or other
feedback provided by Company relating to any product or service owned or
offered by ForgeRock.

2.3. Source Code. The source code underlying the ForgeRock Software is
available at www.forgerock.org.

3. Term and Termination. The terms of this Agreement shall commence on the
   Effective Date and shall continue in force unless earlier terminated in
   accordance this Section. This Agreement shall terminate without notice to
   Company in the event Company is in material breach of any of the terms and
   conditions of this Agreement. As used herein, "Effective Date" means the date
   on which Company first accepted this Agreement and downloads the ForgeRock
   Software.

4. Disclaimer of Warranties. THE FORGEROCK SOFTWARE LICENSED HEREUNDER IS
   LICENSED "AS IS" AND WITHOUT WARRANTY OF ANY KIND. FORGEROCK AND IT'S LICENSORS
   EXPRESSLY DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED OR STATUTORY,
   INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY,
   FITNESS FOR A PARTICULAR PURPOSE AND ANY WARRANTY OF NON-INFRINGEMENT.

5. General Indemnification. Company shall defend, indemnify and hold ForgeRock
   harmless from and against any and all liabilities, damages, losses, costs and
   expenses (including but not limited to reasonable fees of attorneys and other
   professionals) payable to third parties based upon any claim arising out of or
   related to the use of Company's products, provided that ForgeRock: (a) promptly
   notifies Company of the claim; (b) provides Company with all reasonable
   information and assistance, at Company's expense, to defend or settle such a
   claim; and (c) grants Company authority and control of the defense or
   settlement of such claim. Company shall not settle any such claim, without
   ForgeRock's prior written consent, if such settlement would in any manner
   effect ForgeRock's rights in the ForgeRock Software or otherwise. ForgeRock
   reserves the right to retain counsel, at ForgeRock's expense, to participate in
   the defense and settlement of any such claim.

6. Limitation of Liability. IN NO EVENT SHALL FORGEROCK BE LIABLE FOR THE COST
   OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, ANY LOST PROFITS, REVENUE, OR
   DATA, INTERRUPTION OF BUSINESS OR FOR ANY INCIDENTAL, SPECIAL, CONSEQUENTIAL OR
   INDIRECT DAMAGES OF ANY KIND, AND WHETHER ARISING OUT OF BREACH OF WARRANTY,
   BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE,
   EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE OR IF SUCH DAMAGE COULD HAVE
   BEEN REASONABLY FORESEEN. IN NO EVENT SHALL FORGEROCK'S LIABILITY ARISING OUT
   OF OR RELATED TO THIS AGREEMENT WHETHER IN CONTRACT, TORT OR UNDER ANY OTHER
   THEORY OF LIABILITY, EXCEED IN THE AGGREGATE $1,000 USD.

7. General.

7.1. Governing Law. This Agreement shall be governed by and interpreted in
accordance with the laws of the State of California without reference to its
conflicts of law provisions.

7.2. Assignment. Company may not assign any of its rights or obligations under
this Agreement without the prior written consent of ForgeRock, which consent
shall not be unreasonably withheld. Any assignment not in conformity with this
Section shall be null and void.

7.3. Waiver. A waiver on one occasion shall not be construed as a waiver of any
right on any future occasion. No delay or omission by a party in exercising any
of its rights hereunder shall operate as a waiver of such rights.

7.4. Compliance with Law. The ForgeRock Software is subject to U.S. export
control laws, including the U.S. Export Administration Act and its associated
regulations, and may be subject to export or import regulations in other
countries. Company agrees to comply with all laws and regulations of the United
States and other countries ("Export Laws") to assure that neither the ForgeRock
Software, nor any direct products thereof are; (a) exported, directly or
indirectly, in violation of Export Laws, either to any countries that are
subject to U.S. export restrictions or to any end user who has been prohibited
from participating in the U.S. export transactions by any federal agency of the
U.S. government or (b) intended to be used for any purpose prohibited by Export
Laws, including, without limitation, nuclear, chemical, or biological weapons
proliferation.

7.5. US Government Restrictions. Company acknowledges that the ForgeRock
Software consists of "commercial computer software" and "commercial computer
software documentation" as such terms are defined in the Code of Federal
Regulations. No Government procurement regulations or contract clauses or
provisions shall be deemed a part of any transaction between the parties unless
its inclusion is required by law, or mutually agreed in writing by the parties
in connection with a specific transaction. Use, duplication, reproduction,
release, modification, disclosure or transfer of the ForgeRock Software is
restricted in accordance with the terms of this Agreement.

7.6. Provision Severability. In the event that it is determined by a court of
competent jurisdiction that any provision of this Agreement is invalid,
illegal, or otherwise unenforceable, such provision shall be enforced as nearly
as possible in accordance with the stated intention of the parties, while the
remainder of this Agreement shall remain in full force and effect and bind the
parties according to its terms. To the extent any provision cannot be enforced
in accordance with the stated intentions of the parties, such terms and
conditions shall be deemed not to be a part of this Agreement.

7.7. Entire Agreement. This Agreement constitutes the entire and exclusive
agreement between the parties with respect to the subject matter hereof and
supersede any prior agreements between the parties with respect to such subject
matter

Please read the License Agreement above.
You must accept the terms of the agreement before continuing with the
installation
Do you accept the License Agreement? yes

Preparing to upgrade

OpenDJ 3.5.0 introduced a new format for all equality indexes based on
"distinguishedName" attribute type, like "member", "owner", "roleOccupant"
and "seeAlso". They all have to be rebuilt if they exist on your server and
this could take a long time to proceed. Do you want to launch this process
automatically at the end of the upgrade? (yes/no) yes

OpenDJ 3.5.0 introduced a new configuration model for the HTTP connection
handler and its associated endpoints. Any enabled HTTP connection handlers
will be disabled during the upgrade due to the break in compatibility.
Do you want to make this configuration change? (yes/no) yes

The upgrade is ready to proceed. Do you wish to continue? (yes/no) yes

Performing upgrade

Adding Bcrypt password storage scheme configuration................. 100%
Removing configuration for matching rules........................... 100%
Removing old OpenDJ library files................................... 100%
Removing configuration entry for the configuration backend.......... 100%
Restoring 'ds-cfg-delimiter-char' attribute type in concatenated
schema.............................................................. 100%
Disabling the HTTP connection handler............................... 100%
Adding default HTTP endpoints and auth mechanisms to configuration.. 100%
Adding 'rest2ldap' configuration file............................... 100%
Adding configuration for schema providers........................... 100%
Removing top configuration entry for matching rules................. 100%
Removing configuration for syntaxes................................. 100%
Adding local backend object class................................... 100%
Replacing schema file '02-config.ldif'.............................. 100%
Archiving concatenated schema....................................... 100%

OpenDJ was successfully upgraded from version
3.0.0.185acee3ba68d8da1782007eebacb3701dc996d6 to
4.10.2.607103eb8e880c782d3a4f06e41159b05b990581

Performing post upgrade tasks

Rebuilding index(es) '[.distinguishedNameMatch,
.objectIdentifierMatch, .uniqueMemberMatch,
.certificateExactMatch]' for base dn(s)
'[dc=openam,dc=forgerock,dc=org]'................................... 100%

Post upgrade tasks complete

• See 'D:\OpenAM\opends\logs\upgrade.log' for a detailed log of
  this operation
  amSetupServlet:03/04/2026 03:46:05:837 PM UTC: Thread[main,5,main]: TransactionId[2ee61fd8-e9d0-4d89-bfe3-2bb08c93a3bd-0]
  Debug file can't be written : Failed to create debug directory Current Debug File : DebugFileImpl{debugDirectorynulldebugName='Configuration', fileCreationTime=01/01/1970 12:00:00:000 AM UTC}
  amSetupServlet:03/04/2026 03:46:05:837 PM UTC: Thread[main,5,main]: TransactionId[2ee61fd8-e9d0-4d89-bfe3-2bb08c93a3bd-0]
  Upgrade completed successfully
  amSetupServlet:03/04/2026 03:46:06:013 PM UTC: Thread[main,5,main]: TransactionId[2ee61fd8-e9d0-4d89-bfe3-2bb08c93a3bd-0]
  EmbeddedOpenDS.startServer(D:/ESERVICES/OpenAM/opends)
  amSetupServlet:03/04/2026 03:46:06:039 PM UTC: Thread[main,5,main]: TransactionId[2ee61fd8-e9d0-4d89-bfe3-2bb08c93a3bd-0]
  EmbeddedOpenDS.startServer:starting DS Server...
  org.forgerock.audit.AuditServiceBuilder:03/04/2026 03:46:06:334 PM UTC: Thread[main,5,main]: TransactionId[2ee61fd8-e9d0-4d89-bfe3-2bb08c93a3bd-0]
  Registered []
  amSetupServlet:03/04/2026 03:46:13:522 PM UTC: Thread[main,5,main]: TransactionId[2ee61fd8-e9d0-4d89-bfe3-2bb08c93a3bd-0]
  ...EmbeddedOpenDS.startServer:DS Server started.
  amSMS:03/04/2026 03:47:14:073 PM UTC: Thread[main,5,main]: TransactionId[2ee61fd8-e9d0-4d89-bfe3-2bb08c93a3bd-0]
  Debug file can't be written : Failed to create debug directory Current Debug File : DebugFileImpl{debugDirectorynulldebugName='Configuration', fileCreationTime=01/01/1970 12:00:00:000 AM UTC}
  amSMS:03/04/2026 03:47:14:073 PM UTC: Thread[main,5,main]: TransactionId[2ee61fd8-e9d0-4d89-bfe3-2bb08c93a3bd-0]
  SMSEntry: backend proxy enabled: false
  amSMS:03/04/2026 03:47:14:089 PM UTC: Thread[main,5,main]: TransactionId[2ee61fd8-e9d0-4d89-bfe3-2bb08c93a3bd-0]
  SMSEntry: cache enabled: true
  amSMS:03/04/2026 03:47:14:089 PM UTC: Thread[main,5,main]: TransactionId[2ee61fd8-e9d0-4d89-bfe3-2bb08c93a3bd-0]
  SMSEntry: Special User Set: [cn=dsameuser,ou=DSAME Users,dc=openam,dc=forgerock,dc=org]
  amSMSLdap:03/04/2026 03:47:14:105 PM UTC: Thread[main,5,main]: TransactionId[2ee61fd8-e9d0-4d89-bfe3-2bb08c93a3bd-0]
  SMSLdapObject: proxy enable value: false
  org.forgerock.opendj.ldap.TimeoutChecker:03/04/2026 03:47:14:152 PM UTC: Thread[OpenDJ LDAP SDK Timeout Checker,5,main]: TransactionId[2ee61fd8-e9d0-4d89-bfe3-2bb08c93a3bd-1]
  Timeout Checker Starting
  amSMSLdap:03/04/2026 03:47:14:245 PM UTC: Thread[main,5,main]: TransactionId[2ee61fd8-e9d0-4d89-bfe3-2bb08c93a3bd-0]
  SMDataLayer:initLdapPool(): Creating ldap connection pool with: poolMin 1 poolMax 10
  amSMSLdap:03/04/2026 03:47:14:245 PM UTC: Thread[main,5,main]: TransactionId[2ee61fd8-e9d0-4d89-bfe3-2bb08c93a3bd-0]
  SMDataLayer: Idle timeout is set to 0 - connection reaping is disabled
  amSMSLdap:03/04/2026 03:47:14:261 PM UTC: Thread[main,5,main]: TransactionId[2ee61fd8-e9d0-4d89-bfe3-2bb08c93a3bd-0]
  SMSLdapObject: SMDataLayer instance obtained.
  amSMSLdap:03/04/2026 03:47:14:261 PM UTC: Thread[main,5,main]: TransactionId[2ee61fd8-e9d0-4d89-bfe3-2bb08c93a3bd-0]
  SMSLdapObject: LDAP Initialized successfully
  amSMS:03/04/2026 03:47:14:277 PM UTC: Thread[main,5,main]: TransactionId[2ee61fd8-e9d0-4d89-bfe3-2bb08c93a3bd-0]
  SMSObjectDB: basedn: dc=openam,dc=forgerock,dc=org
  amSMSLdap:03/04/2026 03:47:14:277 PM UTC: Thread[main,5,main]: TransactionId[2ee61fd8-e9d0-4d89-bfe3-2bb08c93a3bd-0]
  SMDataLayer:getConnection() - Invoking _ldapPool.getConnection()
  org.forgerock.opendj.ldap.CachedConnectionPool:03/04/2026 03:47:14:511 PM UTC: Thread[Grizzly-worker(3),5,main]: TransactionId[2ee61fd8-e9d0-4d89-bfe3-2bb08c93a3bd-2]
  Connection attempt succeeded: availableConnections=1, maxPoolSize=10
  amSMSLdap:03/04/2026 03:47:14:558 PM UTC: Thread[main,5,main]: TransactionId[2ee61fd8-e9d0-4d89-bfe3-2bb08c93a3bd-0]
  SMDataLayer:getConnection() - Got Connection : PooledConnection(GrizzlyLDAPConnection(/127.0.0.1:52390,localhost/127.0.0.1:50389))
  amSMS:03/04/2026 03:47:14:573 PM UTC: Thread[main,5,main]: TransactionId[2ee61fd8-e9d0-4d89-bfe3-2bb08c93a3bd-0]
  Using SMS object class com.sun.identity.sm.ldap.SMSLdapObject
  amSMS:03/04/2026 03:47:14:573 PM UTC: Thread[main,5,main]: TransactionId[2ee61fd8-e9d0-4d89-bfe3-2bb08c93a3bd-0]
  SMSObjectDB: basedn: dc=openam,dc=forgerock,dc=org
  amSMS:03/04/2026 03:47:14:573 PM UTC: Thread[main,5,main]: TransactionId[2ee61fd8-e9d0-4d89-bfe3-2bb08c93a3bd-0]
  SMSObjectDB: amsdkbasedn: dc=openam,dc=forgerock,dc=org
  amAuthInternal:03/04/2026 03:47:14:589 PM UTC: Thread[main,5,main]: TransactionId[2ee61fd8-e9d0-4d89-bfe3-2bb08c93a3bd-0]
  AuthContext::reset(null, com.sun.identity.authentication.internal.AuthSubject@37e3e721)
  amAuthInternal:03/04/2026 03:47:14:589 PM UTC: Thread[main,5,main]: TransactionId[2ee61fd8-e9d0-4d89-bfe3-2bb08c93a3bd-0]
  AuthLoginThread::Constructor
  amAuthInternal:03/04/2026 03:47:14:589 PM UTC: Thread[main,5,main]: TransactionId[2ee61fd8-e9d0-4d89-bfe3-2bb08c93a3bd-0]
  AuthLoginThread isAlive = false
  amAuthInternal:03/04/2026 03:47:14:589 PM UTC: Thread[main,5,main]: TransactionId[2ee61fd8-e9d0-4d89-bfe3-2bb08c93a3bd-0]
  AuthContext::reset:using contextName=null
  amAuthInternal:03/04/2026 03:47:14:605 PM UTC: Thread[main,5,main]: TransactionId[2ee61fd8-e9d0-4d89-bfe3-2bb08c93a3bd-0]
  Successfully reset AuthContext for organization: null with subjects: com.sun.identity.authentication.internal.AuthSubject@37e3e721
  amAuthInternal:03/04/2026 03:47:14:605 PM UTC: Thread[main,5,main]: TransactionId[2ee61fd8-e9d0-4d89-bfe3-2bb08c93a3bd-0]
  Instantiated AuthContext with parameters organization name: null; principal: AuthPrincipal: cn=dsameuser,ou=DSAME Users,dc=openam,dc=forgerock,dc=org; password present

amAuthInternal:03/04/2026 03:47:14:605 PM UTC: Thread[main,5,main]: TransactionId[2ee61fd8-e9d0-4d89-bfe3-2bb08c93a3bd-0]
AuthContext::startLogin() called
amAuthInternal:03/04/2026 03:47:14:605 PM UTC: Thread[main,5,main]: TransactionId[2ee61fd8-e9d0-4d89-bfe3-2bb08c93a3bd-0]
AuthContext::getLoginStatus()
amAuthInternal:03/04/2026 03:47:14:605 PM UTC: Thread[main,5,main]: TransactionId[2ee61fd8-e9d0-4d89-bfe3-2bb08c93a3bd-0]
AuthContext::startLogin() starting a new thread to run the login process
amAuthInternal:03/04/2026 03:47:14:605 PM UTC: Thread[main,5,main]: TransactionId[2ee61fd8-e9d0-4d89-bfe3-2bb08c93a3bd-0]
AuthContext::requiresMoreInformation()
amAuthInternal:03/04/2026 03:47:14:605 PM UTC: Thread[Thread-19,5,main]: TransactionId[2ee61fd8-e9d0-4d89-bfe3-2bb08c93a3bd-3]
AuthLoginThread::run()
amAuthInternal:03/04/2026 03:47:14:605 PM UTC: Thread[main,5,main]: TransactionId[2ee61fd8-e9d0-4d89-bfe3-2bb08c93a3bd-0]
AuthContext::getInformationRequired()
amAuthInternal:03/04/2026 03:47:14:605 PM UTC: Thread[main,5,main]: TransactionId[2ee61fd8-e9d0-4d89-bfe3-2bb08c93a3bd-0]
AuthContext::getLoginStatus()
amAuthInternal:03/04/2026 03:47:14:605 PM UTC: Thread[main,5,main]: TransactionId[2ee61fd8-e9d0-4d89-bfe3-2bb08c93a3bd-0]
AuthContext::getLoginStatus()
amAuthInternal:03/04/2026 03:47:14:620 PM UTC: Thread[main,5,main]: TransactionId[2ee61fd8-e9d0-4d89-bfe3-2bb08c93a3bd-0]
AuthContext::getInformationRequired() waiting for Callback array
amAuthInternal:03/04/2026 03:47:14:620 PM UTC: Thread[main,5,main]: TransactionId[2ee61fd8-e9d0-4d89-bfe3-2bb08c93a3bd-0]
AuthContext::getLoginStatus()
amAuthInternalSMModule:03/04/2026 03:47:14:620 PM UTC: Thread[Thread-19,5,main]: TransactionId[2ee61fd8-e9d0-4d89-bfe3-2bb08c93a3bd-3]
SMSAuthModule constructor called
amAuthInternal:03/04/2026 03:47:14:620 PM UTC: Thread[Thread-19,5,main]: TransactionId[2ee61fd8-e9d0-4d89-bfe3-2bb08c93a3bd-3]
LoginContext:getLoginModules() Using default modules
amAuthInternalSMModule:03/04/2026 03:47:14:620 PM UTC: Thread[Thread-19,5,main]: TransactionId[2ee61fd8-e9d0-4d89-bfe3-2bb08c93a3bd-3]
SMSAuthModule::initialize called
Principals: []
SharedState: {javax.security.auth.login.name=cn=dsameuser,ou=DSAME Users,dc=openam,dc=forgerock,dc=org}

Options: {}
amAuthInternalSMModule:03/04/2026 03:47:14:620 PM UTC: Thread[Thread-19,5,main]: TransactionId[2ee61fd8-e9d0-4d89-bfe3-2bb08c93a3bd-3]
SMSAuthModule.initialize() Initializing Username and password from serverconfig.xml
amAuthInternalSMModule:03/04/2026 03:47:14:620 PM UTC: Thread[Thread-19,5,main]: TransactionId[2ee61fd8-e9d0-4d89-bfe3-2bb08c93a3bd-3]
SMSAuthModule.initialize() Username serviceconfig.xml: cn=dsameuser,ou=DSAME Users,dc=openam,dc=forgerock,dc=org
amAuthInternalSMModule:03/04/2026 03:47:14:620 PM UTC: Thread[Thread-19,5,main]: TransactionId[2ee61fd8-e9d0-4d89-bfe3-2bb08c93a3bd-3]
SMSAuthModule::login() From shared state: Username: cn=dsameuser,ou=DSAME Users,dc=openam,dc=forgerock,dc=org Password:
amAuthInternalSMModule:03/04/2026 03:47:14:620 PM UTC: Thread[Thread-19,5,main]: TransactionId[2ee61fd8-e9d0-4d89-bfe3-2bb08c93a3bd-3]
SMSAuthModule::login() For authentication: Username: cn=dsameuser,ou=DSAME Users,dc=openam,dc=forgerock,dc=org Password:
amAuthInternalSMModule:03/04/2026 03:47:14:636 PM UTC: Thread[Thread-19,5,main]: TransactionId[2ee61fd8-e9d0-4d89-bfe3-2bb08c93a3bd-3]
SMSAuthModule::login() Success AuthN
amAuthInternalSMModule:03/04/2026 03:47:14:636 PM UTC: Thread[Thread-19,5,main]: TransactionId[2ee61fd8-e9d0-4d89-bfe3-2bb08c93a3bd-3]
SMSAuthModule::commit() Adding Principal: cn=dsameuser,ou=DSAME Users,dc=openam,dc=forgerock,dc=org to Subject
amAuthInternal:03/04/2026 03:47:14:636 PM UTC: Thread[Thread-19,5,main]: TransactionId[2ee61fd8-e9d0-4d89-bfe3-2bb08c93a3bd-3]
AuthContext::setLoginStatus()
amAuthInternal:03/04/2026 03:47:14:636 PM UTC: Thread[Thread-19,5,main]: TransactionId[2ee61fd8-e9d0-4d89-bfe3-2bb08c93a3bd-3]
AuthLoginThread::run() successful login
amAuthInternal:03/04/2026 03:47:14:636 PM UTC: Thread[main,5,main]: TransactionId[2ee61fd8-e9d0-4d89-bfe3-2bb08c93a3bd-0]
AuthContext::getInformationRequired() returned from waiting for Callback array
amAuthInternal:03/04/2026 03:47:14:636 PM UTC: Thread[main,5,main]: TransactionId[2ee61fd8-e9d0-4d89-bfe3-2bb08c93a3bd-0]
AuthContext::getLoginStatus()
amAuthInternal:03/04/2026 03:47:14:636 PM UTC: Thread[main,5,main]: TransactionId[2ee61fd8-e9d0-4d89-bfe3-2bb08c93a3bd-0]
AuthContext::getLoginStatus()
amAuthInternal:03/04/2026 03:47:14:636 PM UTC: Thread[main,5,main]: TransactionId[2ee61fd8-e9d0-4d89-bfe3-2bb08c93a3bd-0]
AuthContext::init() Login status: 3
amAuthInternal:03/04/2026 03:47:14:636 PM UTC: Thread[main,5,main]: TransactionId[2ee61fd8-e9d0-4d89-bfe3-2bb08c93a3bd-0]
AuthContext::getLoginStatus()
amAuthInternal:03/04/2026 03:47:14:636 PM UTC: Thread[main,5,main]: TransactionId[2ee61fd8-e9d0-4d89-bfe3-2bb08c93a3bd-0]
AuthContext::getLoginStatus()
amAuthInternal:03/04/2026 03:47:14:636 PM UTC: Thread[main,5,main]: TransactionId[2ee61fd8-e9d0-4d89-bfe3-2bb08c93a3bd-0]
Complete Host : NSEP1S9602/10.33.116.202
amAuthInternal:03/04/2026 03:47:14:636 PM UTC: Thread[main,5,main]: TransactionId[2ee61fd8-e9d0-4d89-bfe3-2bb08c93a3bd-0]
getSSOToken : IP : 10.33.116.202
amAuthInternal:03/04/2026 03:47:14:636 PM UTC: Thread[main,5,main]: TransactionId[2ee61fd8-e9d0-4d89-bfe3-2bb08c93a3bd-0]
AuthContext::getSubject()
amAuthInternal:03/04/2026 03:47:14:636 PM UTC: Thread[main,5,main]: TransactionId[2ee61fd8-e9d0-4d89-bfe3-2bb08c93a3bd-0]
AuthContext::getAuthPrincipal(): [AuthPrincipal: cn=dsameuser,ou=DSAME Users,dc=openam,dc=forgerock,dc=org]
amAuthInternal:03/04/2026 03:47:14:636 PM UTC: Thread[main,5,main]: TransactionId[2ee61fd8-e9d0-4d89-bfe3-2bb08c93a3bd-0]
SSOToken : Organization : dc=openam,dc=forgerock,dc=org
amAuthInternal:03/04/2026 03:47:14:636 PM UTC: Thread[main,5,main]: TransactionId[2ee61fd8-e9d0-4d89-bfe3-2bb08c93a3bd-0]
SSOToken : Principal : cn=dsameuser,ou=DSAME Users,dc=openam,dc=forgerock,dc=org
amAuthInternal:03/04/2026 03:47:14:636 PM UTC: Thread[main,5,main]: TransactionId[2ee61fd8-e9d0-4d89-bfe3-2bb08c93a3bd-0]
SSOToken : HostName : 10.33.116.202
amAuthInternal:03/04/2026 03:47:14:636 PM UTC: Thread[main,5,main]: TransactionId[2ee61fd8-e9d0-4d89-bfe3-2bb08c93a3bd-0]
SSOToken : Host : 10.33.116.202
amAuthInternal:03/04/2026 03:47:14:636 PM UTC: Thread[main,5,main]: TransactionId[2ee61fd8-e9d0-4d89-bfe3-2bb08c93a3bd-0]
SSOToken : getIPAddress : /10.33.116.202
amAuthInternal:03/04/2026 03:47:14:636 PM UTC: Thread[main,5,main]: TransactionId[2ee61fd8-e9d0-4d89-bfe3-2bb08c93a3bd-0]
SSOToken : getHostName : 10.33.116.202
amAuthInternal:03/04/2026 03:47:14:636 PM UTC: Thread[main,5,main]: TransactionId[2ee61fd8-e9d0-4d89-bfe3-2bb08c93a3bd-0]
SSOToken : ContextId : f751e76ccd60138a
amSecurity:03/04/2026 03:47:14:636 PM UTC: Thread[main,5,main]: TransactionId[2ee61fd8-e9d0-4d89-bfe3-2bb08c93a3bd-0]
ERROR: created internalAppSSOToken:dWJudG1tc2dtZ0FybVN0S0NpRjB5Zz09MTc3MjYzOTIzNDYzNg==, authInitialized: false, SystemProperties.isServerMode(): true, SystemProperties.get(AMADMIN_MODE): true
amAuthInternal:03/04/2026 03:47:14:636 PM UTC: Thread[main,5,main]: TransactionId[2ee61fd8-e9d0-4d89-bfe3-2bb08c93a3bd-0]
AuthContext::getSubject()
amAuthInternal:03/04/2026 03:47:14:636 PM UTC: Thread[main,5,main]: TransactionId[2ee61fd8-e9d0-4d89-bfe3-2bb08c93a3bd-0]
AuthContext::getAuthPrincipal(): [AuthPrincipal: cn=dsameuser,ou=DSAME Users,dc=openam,dc=forgerock,dc=org]
tokenDataLayer:03/04/2026 03:47:44:661 PM UTC: Thread[main,5,main]: TransactionId[2ee61fd8-e9d0-4d89-bfe3-2bb08c93a3bd-0]
Requesting ConnectionFactory for type DATA_LAYER
tokenDataLayer:03/04/2026 03:47:44:661 PM UTC: Thread[main,5,main]: TransactionId[2ee61fd8-e9d0-4d89-bfe3-2bb08c93a3bd-0]
CTS Async: Creating Embedded Factory:
URL: [ldap://localhost:50389]
Max Connections: 10
Heartbeat: 10
Operation Timeout: 10
org.forgerock.opendj.ldap.CachedConnectionPool:03/04/2026 03:47:44:693 PM UTC: Thread[Grizzly-worker(4),5,main]: TransactionId[2ee61fd8-e9d0-4d89-bfe3-2bb08c93a3bd-4]
Connection attempt succeeded: availableConnections=1, maxPoolSize=10
amUpgrade:03/04/2026 03:47:44:818 PM UTC: Thread[main,5,main]: TransactionId[2ee61fd8-e9d0-4d89-bfe3-2bb08c93a3bd-0]
Processing LDIF file under /WEB-INF/template/ldif/sfha/cts-add-multivalue.ldif
amUpgrade:03/04/2026 03:47:44:880 PM UTC: Thread[main,5,main]: TransactionId[2ee61fd8-e9d0-4d89-bfe3-2bb08c93a3bd-0]
ERROR: An error occurred while processing /WEB-INF/template/ldif/sfha/cts-add-multivalue.ldif
org.forgerock.opendj.ldap.LdapException: Other: An error occurred while attempting to write the updated schema: IOException(The system cannot find the path specified)
at org.forgerock.opendj.ldap.LdapException.newLdapException(LdapException.java:178)
at org.forgerock.opendj.ldap.spi.ResultLdapPromiseImpl.setResultOrError(ResultLdapPromiseImpl.java:132)
at org.forgerock.opendj.grizzly.LDAPClientFilter$ClientResponseHandler.modifyResult(LDAPClientFilter.java:283)
at org.forgerock.opendj.io.LDAPReader.readModifyResult(LDAPReader.java:520)
at org.forgerock.opendj.io.LDAPReader.readProtocolOp(LDAPReader.java:555)
at org.forgerock.opendj.io.LDAPReader.readMessage(LDAPReader.java:122)
at org.forgerock.opendj.grizzly.LDAPClientFilter.handleRead(LDAPClientFilter.java:438)
at org.glassfish.grizzly.filterchain.ExecutorResolver$9.execute(ExecutorResolver.java:119)
at org.glassfish.grizzly.filterchain.DefaultFilterChain.executeFilter(DefaultFilterChain.java:284)
at org.glassfish.grizzly.filterchain.DefaultFilterChain.executeChainPart(DefaultFilterChain.java:201)
at org.glassfish.grizzly.filterchain.DefaultFilterChain.execute(DefaultFilterChain.java:133)
at org.glassfish.grizzly.filterchain.DefaultFilterChain.process(DefaultFilterChain.java:112)
at org.glassfish.grizzly.ProcessorExecutor.execute(ProcessorExecutor.java:77)
at org.glassfish.grizzly.nio.transport.TCPNIOTransport.fireIOEvent(TCPNIOTransport.java:539)
at org.glassfish.grizzly.strategies.AbstractIOStrategy.fireIOEvent(AbstractIOStrategy.java:112)
at org.glassfish.grizzly.strategies.WorkerThreadIOStrategy.run0(WorkerThreadIOStrategy.java:117)
at org.glassfish.grizzly.strategies.WorkerThreadIOStrategy.access$100(WorkerThreadIOStrategy.java:56)
at org.glassfish.grizzly.strategies.WorkerThreadIOStrategy$WorkerThreadRunnable.run(WorkerThreadIOStrategy.java:137)
at org.glassfish.grizzly.threadpool.AbstractThreadPool$Worker.doWork(AbstractThreadPool.java:593)
at org.glassfish.grizzly.threadpool.AbstractThreadPool$Worker.run(AbstractThreadPool.java:573)
at java.lang.Thread.run(Thread.java:750)

amSetupServlet:03/04/2026 03:47:44:922 PM UTC: Thread[main,5,main]: TransactionId[2ee61fd8-e9d0-4d89-bfe3-2bb08c93a3bd-0]
ERROR: AMSetupServlet.checkConfigProperties
java.lang.IllegalStateException: An error occurred while upgrading directory content
at com.sun.identity.setup.BootstrapData.initSMS(BootstrapData.java:280)
at com.sun.identity.setup.Bootstrap.getConfiguration(Bootstrap.java:179)
at com.sun.identity.setup.Bootstrap.bootstrap(Bootstrap.java:162)
at com.sun.identity.setup.Bootstrap.load(Bootstrap.java:146)
at com.sun.identity.setup.AMSetupServlet.checkConfigProperties(AMSetupServlet.java:316)
at com.sun.identity.setup.AMSetupServlet.init(AMSetupServlet.java:208)
at org.apache.catalina.core.StandardWrapper.initServlet(StandardWrapper.java:1164)
at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:1117)
at org.apache.catalina.core.StandardWrapper.load(StandardWrapper.java:1010)
at org.apache.catalina.core.StandardContext.loadOnStartup(StandardContext.java:4957)
at org.apache.catalina.core.StandardContext.startInternal(StandardContext.java:5264)
at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:183)
at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:726)
at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:698)
at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:696)
at org.apache.catalina.startup.HostConfig.deployDirectory(HostConfig.java:1185)
at org.apache.catalina.startup.HostConfig$DeployDirectory.run(HostConfig.java:1933)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at org.apache.tomcat.util.threads.InlineExecutorService.execute(InlineExecutorService.java:75)
at java.util.concurrent.AbstractExecutorService.submit(AbstractExecutorService.java:112)
at org.apache.catalina.startup.HostConfig.deployDirectories(HostConfig.java:1095)
at org.apache.catalina.startup.HostConfig.deployApps(HostConfig.java:477)
at org.apache.catalina.startup.HostConfig.start(HostConfig.java:1618)
at org.apache.catalina.startup.HostConfig.lifecycleEvent(HostConfig.java:319)
at org.apache.catalina.util.LifecycleBase.fireLifecycleEvent(LifecycleBase.java:123)
at org.apache.catalina.util.LifecycleBase.setStateInternal(LifecycleBase.java:423)
at org.apache.catalina.util.LifecycleBase.setState(LifecycleBase.java:366)
at org.apache.catalina.core.ContainerBase.startInternal(ContainerBase.java:946)
at org.apache.catalina.core.StandardHost.startInternal(StandardHost.java:835)
at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:183)
at org.apache.catalina.core.ContainerBase$StartChild.call(ContainerBase.java:1396)
at org.apache.catalina.core.ContainerBase$StartChild.call(ContainerBase.java:1386)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at org.apache.tomcat.util.threads.InlineExecutorService.execute(InlineExecutorService.java:75)
at java.util.concurrent.AbstractExecutorService.submit(AbstractExecutorService.java:134)
at org.apache.catalina.core.ContainerBase.startInternal(ContainerBase.java:919)
at org.apache.catalina.core.StandardEngine.startInternal(StandardEngine.java:263)
at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:183)
at org.apache.catalina.core.StandardService.startInternal(StandardService.java:432)
at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:183)
at org.apache.catalina.core.StandardServer.startInternal(StandardServer.java:927)
at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:183)
at org.apache.catalina.startup.Catalina.start(Catalina.java:772)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at org.apache.catalina.startup.Bootstrap.start(Bootstrap.java:345)
at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:476)
Caused by: org.forgerock.openam.upgrade.UpgradeException: Other: An error occurred while attempting to write the updated schema: IOException(The system cannot find the path specified)
at org.forgerock.openam.upgrade.DirectoryContentUpgrader.processLDIF(DirectoryContentUpgrader.java:265)
at org.forgerock.openam.upgrade.DirectoryContentUpgrader.upgrade(DirectoryContentUpgrader.java:290)
at com.sun.identity.setup.BootstrapData.initSMS(BootstrapData.java:278)
... 49 more
Caused by: org.forgerock.opendj.ldap.LdapException: Other: An error occurred while attempting to write the updated schema: IOException(The system cannot find the path specified)
at org.forgerock.opendj.ldap.LdapException.newLdapException(LdapException.java:178)
at org.forgerock.opendj.ldap.spi.ResultLdapPromiseImpl.setResultOrError(ResultLdapPromiseImpl.java:132)
at org.forgerock.opendj.grizzly.LDAPClientFilter$ClientResponseHandler.modifyResult(LDAPClientFilter.java:283)
at org.forgerock.opendj.io.LDAPReader.readModifyResult(LDAPReader.java:520)
at org.forgerock.opendj.io.LDAPReader.readProtocolOp(LDAPReader.java:555)
at org.forgerock.opendj.io.LDAPReader.readMessage(LDAPReader.java:122)
at org.forgerock.opendj.grizzly.LDAPClientFilter.handleRead(LDAPClientFilter.java:438)
at org.glassfish.grizzly.filterchain.ExecutorResolver$9.execute(ExecutorResolver.java:119)
at org.glassfish.grizzly.filterchain.DefaultFilterChain.executeFilter(DefaultFilterChain.java:284)
at org.glassfish.grizzly.filterchain.DefaultFilterChain.executeChainPart(DefaultFilterChain.java:201)
at org.glassfish.grizzly.filterchain.DefaultFilterChain.execute(DefaultFilterChain.java:133)
at org.glassfish.grizzly.filterchain.DefaultFilterChain.process(DefaultFilterChain.java:112)
at org.glassfish.grizzly.ProcessorExecutor.execute(ProcessorExecutor.java:77)
at org.glassfish.grizzly.nio.transport.TCPNIOTransport.fireIOEvent(TCPNIOTransport.java:539)
at org.glassfish.grizzly.strategies.AbstractIOStrategy.fireIOEvent(AbstractIOStrategy.java:112)
at org.glassfish.grizzly.strategies.WorkerThreadIOStrategy.run0(WorkerThreadIOStrategy.java:117)
at org.glassfish.grizzly.strategies.WorkerThreadIOStrategy.access$100(WorkerThreadIOStrategy.java:56)
at org.glassfish.grizzly.strategies.WorkerThreadIOStrategy$WorkerThreadRunnable.run(WorkerThreadIOStrategy.java:137)
at org.glassfish.grizzly.threadpool.AbstractThreadPool$Worker.doWork(AbstractThreadPool.java:593)
at org.glassfish.grizzly.threadpool.AbstractThreadPool$Worker.run(AbstractThreadPool.java:573)
at java.lang.Thread.run(Thread.java:750)

04-Mar-2026 15:47:50.857 INFO [main] org.apache.catalina.startup.HostConfig.deployDirectory Deployment of web application directory [D:\apache-tomcat-openam\webapps\openam] has finished in [197,397] ms
04-Mar-2026 15:48:48.335 INFO [main] org.apache.catalina.startup.HostConfig.deployDirectory Deploying web application directory [D:\apache-tomcat-openam\webapps\manager]
04-Mar-2026 15:48:48.397 INFO [main] org.apache.catalina.startup.HostConfig.deployDirectory Deployment of web application directory [D:\apache-tomcat-openam\webapps\manager] has finished in [62] ms
04-Mar-2026 15:48:48.397 INFO [main] org.apache.coyote.AbstractProtocol.start Starting ProtocolHandler ["http-nio-8000"]
04-Mar-2026 15:48:48.456 INFO [main] org.apache.catalina.startup.Catalina.start Server startup in [255618] milliseconds
com.sun.identity.common.configuration.ConfigurationException: Configuration store is not available.
at com.sun.identity.setup.AMSetupFilter.doFilter(AMSetupFilter.java:119)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162)
at org.forgerock.openam.audit.context.AuditContextFilter.doFilter(AuditContextFilter.java:51)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:197)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:97)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:541)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:135)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:92)
at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:687)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:78)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:360)
at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:399)
at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:65)
at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:890)
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1743)
at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49)
at org.apache.tomcat.util.threads.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1191)
at org.apache.tomcat.util.threads.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:659)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Thread.java:750)`

[maximthomas]

Hi @jibran-ircc,
Thank you
Could you please attach logs from the embedded OpenDJ as well?

[jibran-ircc]

upgrade.log

[jibran-ircc]

I can't upload for some reason, below are the contents of error logs:

errors:
[04/Mar/2026:15:46:06 +0000] category=JVM severity=NOTICE msgID=21 msg=Installation Directory: D:\ESERVICES\OpenAM\opends [04/Mar/2026:15:46:06 +0000] category=JVM severity=NOTICE msgID=23 msg=Instance Directory: D:\ESERVICES\OpenAM\opends [04/Mar/2026:15:46:06 +0000] category=JVM severity=NOTICE msgID=17 msg=JVM Information: 1.8.0_432-b06 by Red Hat, Inc., 64-bit architecture, 6425018368 bytes heap size [04/Mar/2026:15:46:06 +0000] category=JVM severity=NOTICE msgID=18 msg=JVM Host: nsep1s9602, running Windows Server 2016 10.0 amd64, 17178832896 bytes physical memory size, number of processors available 2 [04/Mar/2026:15:46:06 +0000] category=JVM severity=NOTICE msgID=19 msg=JVM Arguments: "-Dcatalina.home=D:\ESERVICES\Apps\Tomcat\apache-tomcat-openam", "-Dcatalina.base=D:\ESERVICES\Apps\Tomcat\apache-tomcat-openam", "-D=D:\ESERVICES\Apps\Tomcat\apache-tomcat-openam\endorsed", "-Djava.io.tmpdir=D:\ESERVICES\Apps\Tomcat\apache-tomcat-openam\temp", "-Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager", "-Djava.util.logging.config.file=D:\ESERVICES\Apps\Tomcat\apache-tomcat-openam\conf\logging.properties", "-Dfile.encoding=UTF8", "-Dcom.sun.management.jmxremote.port=3000", "-Dcom.sun.management.jmxremote.authenticate=false", "-Dcom.sun.management.jmxremote.ssl=false", "-Dcom.sun.management.jmxremote=true", "-Dsun.net.client.defaultReadTimeout=60000", "-Dsun.net.client.defaultConnectTimeout=30000", "-XX:+UseConcMarkSweepGC", "-XX:+CMSClassUnloadingEnabled", "-XX:MetaspaceSize=256m", "-XX:MaxMetaspaceSize=256m", "-Dserver", "-Dcom.iplanet.services.debug.level=message", "exit", "abort", "-Xms4096m", "-Xmx6144m", "-Xss1024k" [04/Mar/2026:15:46:07 +0000] category=BACKEND severity=NOTICE msgID=513 msg=The database backend userRoot containing 151204 entries has started [04/Mar/2026:15:46:07 +0000] category=EXTENSIONS severity=NOTICE msgID=221 msg=DIGEST-MD5 SASL mechanism using a server fully qualified domain name of: auth.onlineservices-dev.ci.gc.ca [04/Mar/2026:15:46:11 +0000] category=PROTOCOL severity=NOTICE msgID=276 msg=Started listening for new connections on LDAP Connection Handler 0.0.0.0 port 50389 [04/Mar/2026:15:46:11 +0000] category=CORE severity=NOTICE msgID=135 msg=The Directory Server has started successfully [04/Mar/2026:15:46:11 +0000] category=CORE severity=NOTICE msgID=139 msg=The Directory Server has sent an alert notification generated by class org.opends.server.core.DirectoryServer (alert type org.opends.server.DirectoryServerStarted, alert ID org.opends.messages.core-135): The Directory Server has started successfully [04/Mar/2026:15:46:12 +0000] category=PROTOCOL severity=NOTICE msgID=276 msg=Started listening for new connections on Administration Connector 0.0.0.0 port 4444 [04/Mar/2026:16:09:37 +0000] category=CORE severity=NOTICE msgID=139 msg=The Directory Server has sent an alert notification generated by class org.opends.server.core.DirectoryServer (alert type org.opends.server.DirectoryServerShutdown, alert ID org.opends.messages.core-141): The Directory Server has started the shutdown process. The shutdown was initiated by an instance of class com.sun.identity.setup.EmbeddedOpenDS and the reason provided for the shutdown was [04/Mar/2026:16:09:38 +0000] category=PROTOCOL severity=NOTICE msgID=277 msg=Stopped listening for new connections on Administration Connector 0.0.0.0 port 4444

[jibran-ircc]

access log:
04/Mar/2026:16:09:25 +0000] SEARCH REQ conn=1 op=140 msgID=141 base="" scope=base filter="(objectClass=*)" attrs="1.1" [04/Mar/2026:16:09:25 +0000] SEARCH RES conn=1 op=140 msgID=141 result=0 nentries=1 etime=0 [04/Mar/2026:16:09:35 +0000] SEARCH REQ conn=1 op=141 msgID=142 base="" scope=base filter="(objectClass=*)" attrs="1.1" [04/Mar/2026:16:09:35 +0000] SEARCH RES conn=1 op=141 msgID=142 result=0 nentries=1 etime=0 [04/Mar/2026:16:09:37 +0000] SEARCH REQ conn=0 op=2 msgID=3 base="ou=services,dc=openam,dc=forgerock,dc=org" scope=base filter="(objectClass=*)" attrs="ou,sunServiceSchema,sunPluginSchema,sunKeyValue,sunxmlKeyValue,objectclass,sunsmspriority,sunserviceID,labeledURI,modifytimestamp" [04/Mar/2026:16:09:37 +0000] SEARCH RES conn=0 op=2 msgID=3 result=0 nentries=1 etime=16 [04/Mar/2026:16:09:37 +0000] SEARCH REQ conn=0 op=3 msgID=4 base="ou=1.0,ou=sunidentityrepositoryservice,ou=services,dc=openam,dc=forgerock,dc=org" scope=base filter="(objectClass=*)" attrs="ou,sunServiceSchema,sunPluginSchema,sunKeyValue,sunxmlKeyValue,objectclass,sunsmspriority,sunserviceID,labeledURI,modifytimestamp" [04/Mar/2026:16:09:37 +0000] SEARCH RES conn=0 op=3 msgID=4 result=0 nentries=1 etime=0 [04/Mar/2026:16:09:37 +0000] SEARCH REQ conn=0 op=4 msgID=5 base="dc=openam,dc=forgerock,dc=org" scope=base filter="(objectClass=*)" attrs="ou" [04/Mar/2026:16:09:37 +0000] SEARCH RES conn=0 op=4 msgID=5 result=0 nentries=1 etime=0 [04/Mar/2026:16:09:37 +0000] SEARCH REQ conn=0 op=5 msgID=6 base="ou=default,ou=GlobalConfig,ou=1.0,ou=sunidentityrepositoryservice,ou=services,dc=openam,dc=forgerock,dc=org" scope=base filter="(objectClass=*)" attrs="ou,sunServiceSchema,sunPluginSchema,sunKeyValue,sunxmlKeyValue,objectclass,sunsmspriority,sunserviceID,labeledURI,modifytimestamp" [04/Mar/2026:16:09:37 +0000] SEARCH RES conn=0 op=5 msgID=6 result=0 nentries=1 etime=0 [04/Mar/2026:16:09:37 +0000] SEARCH REQ conn=0 op=6 msgID=7 base="ou=1.0,ou=iPlanetAMAuthService,ou=services,dc=openam,dc=forgerock,dc=org" scope=base filter="(objectClass=*)" attrs="ou,sunServiceSchema,sunPluginSchema,sunKeyValue,sunxmlKeyValue,objectclass,sunsmspriority,sunserviceID,labeledURI,modifytimestamp" [04/Mar/2026:16:09:37 +0000] SEARCH RES conn=0 op=6 msgID=7 result=0 nentries=1 etime=0 [04/Mar/2026:16:09:37 +0000] SEARCH REQ conn=0 op=7 msgID=8 base="ou=1.0,ou=sunFAMIDFFConfiguration,ou=services,dc=openam,dc=forgerock,dc=org" scope=base filter="(objectClass=*)" attrs="ou,sunServiceSchema,sunPluginSchema,sunKeyValue,sunxmlKeyValue,objectclass,sunsmspriority,sunserviceID,labeledURI,modifytimestamp" [04/Mar/2026:16:09:37 +0000] SEARCH RES conn=0 op=7 msgID=8 result=0 nentries=1 etime=0 [04/Mar/2026:16:09:37 +0000] SEARCH REQ conn=0 op=8 msgID=9 base="ou=1.0,ou=iPlanetAMAdminConsoleService,ou=services,dc=openam,dc=forgerock,dc=org" scope=base filter="(objectClass=*)" attrs="ou,sunServiceSchema,sunPluginSchema,sunKeyValue,sunxmlKeyValue,objectclass,sunsmspriority,sunserviceID,labeledURI,modifytimestamp" [04/Mar/2026:16:09:37 +0000] SEARCH RES conn=0 op=8 msgID=9 result=0 nentries=1 etime=0 [04/Mar/2026:16:09:37 +0000] UNBIND REQ conn=0 op=9 msgID=10 [04/Mar/2026:16:09:37 +0000] DISCONNECT conn=0 reason="Client Unbind" [04/Mar/2026:16:09:37 +0000] UNBIND REQ conn=1 op=142 msgID=143 [04/Mar/2026:16:09:37 +0000] DISCONNECT conn=1 reason="Client Unbind"

[jibran-ircc]

There are the only log files that I can find updated in opendj folder.