diff --git a/README.md b/README.md index 9fc0dff79..562221413 100644 --- a/README.md +++ b/README.md @@ -13,6 +13,27 @@ It offers a range of APIs for user authentication, user device management, and a Please visit our [ documentation ](https://docs.pingidentity.com/sdks/latest/sdks/index.html) site for more information. +# Support + +If you encounter any issues, be sure to check our **[Troubleshooting](https://docs.pingidentity.com/sdks/latest/sdks/troubleshooting.html)** pages. + +Support tickets can be raised whenever you need our assistance; here are some examples of when it is appropriate to open a ticket (but not limited to): + +* Suspected bugs or problems with Ping Identity software. +* Requests for assistance - please look at the **[Documentation](https://docs.pingidentity.com/sdks)** and **[Knowledge Base](https://support.pingidentity.com/s/knowledge-base)** first. + +You can raise a ticket using the **[Ping Identity Support Portal](https://support.pingidentity.com/s/)** that provides one stop access to support services. + +The support portal shows all currently open support tickets and allows you to raise a new one by clicking **New Ticket**. + +# Disclaimer + +> **This code is provided by Ping Identity Corporation ("Ping") on an "as is" basis, without warranty of any kind, to the fullest extent permitted by law. +> Ping Identity Corporation does not represent or warrant or make any guarantee regarding the use of this code or the accuracy, timeliness or completeness of any data or information relating to this code, and Ping Identity Corporation hereby disclaims all warranties whether express, or implied or statutory, including without limitation the implied warranties of merchantability, fitness for a particular purpose, and any warranty of non-infringement. +> Ping Identity Corporation shall not have any liability arising out of or related to any use, implementation or configuration of this code, including but not limited to use for any commercial purpose. +> Any action or suit relating to the use of the code may be brought only in the courts of a jurisdiction wherein Ping Identity Corporation resides or in which Ping Identity Corporation conducts its primary business, and under the laws of that jurisdiction excluding its conflict-of-law provisions.** + + # License This project is licensed under the MIT License - see the [LICENSE](./LICENSE) file for details