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Description
Can we access your project?
- I give permission for members of the FlutterFlow team to access and test my project for the sole purpose of investigating this issue.
Current Behavior
On the Pricing/Upgrade page, all three plans (Basic, Growth, Business) display a button labeled "Start Free Trial".
However, when I click "Start Free Trial" for the Growth or Business plans, the Stripe checkout page shows the full subscription amount as "Due Today" (e.g., $196.00 or $32.00) instead of $0.00.
In contrast, clicking the same button for the Basic plan correctly shows "Total due today: $0.00" and activates the 14-day trial.
Expected Behavior
When clicking "Start Free Trial" on Growth or Business plans, the checkout page should show "Total due today: $0.00" for the first 14 days, consistent with the button label and the behavior of the Basic plan. If the trial is not available for these plans due to a regional discount, the button should not say "Start Free Trial".
Steps to Reproduce
- Go to the FlutterFlow Dashboard -> Plans / Upgrade page.
- Observe that "Start Free Trial" is displayed for Basic, Growth, and Business plans.
- Click "Start Free Trial" on the Basic plan -> Observe correct behavior ($0.00 due).
- Return and click "Start Free Trial" on the Business (or Growth) plan.
- Observe the Stripe checkout page showing the full amount is "Due Today" immediately.
Reproducible from Blank
- The steps to reproduce above start from a blank project.
Bug Report Code (Required)
N/A (This is a Billing/Website Issue, not a Widget issue)
Visual documentation
Environment
- FlutterFlow version: Web Dashboard (Latest)
- Platform: Web
- Browser name and version: Chrome (Latest)
- Operating system and version affected: Windows 11Additional Information
I suspect this is a conflict between the "60% Regional Discount" and the "Free Trial" logic.
- The Basic Plan has the discount AND the trial works ($0 due).
- The Growth/Business Plans have the discount but the trial fails (shows full amount due).
I specifically need to test the GitHub Integration and Branching features available on the Team/Growth plan before subscribing. Please assist in activating the trial.