diff --git a/docs/articles/new-expensify/reports-and-expenses/Troubleshoot-SmartScan-Issues.md b/docs/articles/new-expensify/reports-and-expenses/Troubleshoot-SmartScan-Issues.md
index daa1557ea500..3b64563787dd 100644
--- a/docs/articles/new-expensify/reports-and-expenses/Troubleshoot-SmartScan-Issues.md
+++ b/docs/articles/new-expensify/reports-and-expenses/Troubleshoot-SmartScan-Issues.md
@@ -25,7 +25,7 @@ Common reasons include:
  - The receipt is faded or low contrast
  - The text is obscured by shadows, glare, or folds
 
-If SmartScan cannot confidently read these required fields, the scan will fail and will show the message: "Receipt scanning failed. Enter details manually".  
+If SmartScan cannot confidently read these required fields, the scan will fail. The expense submitter will see the message: "Receipt scanning failed. Enter details manually." Other members viewing the same expense (such as workspace admins or approvers) will see: "Receipt scanning failed." without the prompt to enter details manually.
 
 ---